Terms of service

The First 14 Days Recovery Box (Birth Edition: C-Section & NVD) | South Africa
By purchasing from our store, you agree to these Terms of Service. Please read carefully before placing an order.

1. Legal Compliance

These Terms comply with the Consumer Protection Act 68 of 2008 (South Africa) and the Electronic Communications and Transactions Act. Nothing in these Terms limits your statutory consumer rights.

2. Product Nature

The First 14 Days Recovery Box is a postpartum recovery support product designed for C-section and normal vaginal delivery recovery.

  • Products are personal care and hygiene-sensitive items
  • Not intended as medical treatment or medical advice
  • Users must consult healthcare professionals where necessary

3. Medical Disclaimer

We do not provide medical advice. All products are used at your own discretion and risk. We are not liable for medical complications, allergic reactions, or misuse of products.

4. Orders & Acceptance

  • We reserve the right to accept or reject any order
  • Orders are confirmed only after successful payment
  • We may cancel orders due to fraud, pricing errors, or stock issues

5. Pricing & Payment

All prices are in South African Rand (ZAR) and may change without notice. We are not responsible for third-party banking or processing fees.

6. Shipping & Delivery

  • Delivery times are estimates only
  • We are not responsible for courier delays
  • Risk transfers upon delivery confirmation
  • Incorrect address details are the customer’s responsibility

7. Returns & Refunds

Returns are governed by our Return & Refund Policy. Hygiene and postpartum items cannot be returned once opened. Defective goods are covered under the Consumer Protection Act (6-month rule).

8. Hygiene & Safety

  • Opened hygiene items are strictly non-returnable
  • Products must remain sealed for return eligibility
  • Used items cannot be refunded or exchanged

9. Limitation of Liability

To the maximum extent permitted by South African law, we are not liable for:

  • Medical or health-related outcomes
  • Indirect or consequential damages
  • Courier delays or losses after delivery
  • Misuse or incorrect application of products

10. Indemnity

You agree to indemnify and hold the business harmless from claims resulting from misuse of products, breach of these Terms, or violation of applicable laws.

11. Fraud Prevention

We reserve the right to investigate suspicious activity and refuse service to prevent fraud, abuse, or chargeback misuse. Customers must contact us before initiating chargebacks.

12. Force Majeure

We are not responsible for delays or failures caused by events outside our control, including natural disasters, strikes, supply chain issues, or courier disruptions.

13. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Disputes will be handled under South African jurisdiction and consumer protection frameworks.

14. Changes to Terms

We may update these Terms at any time. Updates take effect once published on our website.

15. Contact Information

Email: beautybloomrecovery@outlook.com
Location: South Africa

Last updated: June 2026