Shipping policy

The First 14 Days Recovery Box (Birth Edition: C-Section & NVD) | South Africa
🚚 Reliable nationwide delivery across South Africa | Estimated delivery time: 8–11 business days
Trusted Delivery Process

1. Overview

This Shipping Policy explains how orders for The First 14 Days Recovery Box are processed, shipped, and delivered. By placing an order, you agree to the terms outlined below.

2. Processing Time

All orders are processed within 1–3 business days after payment confirmation.

  • Order verification
  • Quality control and packaging
  • Dispatch preparation

3. Delivery Time

📦 Estimated delivery time: 8–11 business days after dispatch

Delivery times are estimates and may vary depending on courier operations, location, and external factors.

4. Shipping Coverage

We deliver across South Africa, including:

  • Major cities and metropolitan areas
  • Suburban regions
  • Selected outlying areas (may take longer within the 8–11 day window)

5. Courier Services

We use trusted third-party courier partners. We use Aramex Store to Door Shipping.

6. Shipping Fees

Shipping costs are calculated at checkout and may vary based on location and promotions. Any free shipping offers will be clearly stated at checkout.

7. Risk & Responsibility

  • Risk transfers to the customer upon successful delivery
  • We are not responsible for lost or stolen parcels after delivery confirmation
  • Customers must ensure correct delivery details are provided

8. Incorrect Address Policy

Customers are responsible for providing accurate delivery information. We are not liable for delays or losses caused by incorrect or incomplete addresses.

9. Delivery Delays

While we aim to meet the 8–11 business day timeframe, delays may occur due to:

  • Courier backlogs
  • Weather conditions
  • Public holidays
  • High order volumes
  • External logistics disruptions

10. Lost or Delayed Parcels

If your parcel is delayed beyond the expected timeframe, please contact us within 7 days. We will assist in tracking and investigating with the courier.

11. Damaged Deliveries

If your parcel arrives damaged, report it within 48 hours with photo evidence. Claims will be assessed for replacement or resolution.

12. Force Majeure

We are not liable for delays caused by events outside our control, including strikes, natural disasters, courier disruptions, or government restrictions.

13. Contact Information

Email: beautybloomrecovery@outlook.com
Support: South Africa

Last updated: June 2026